5 Key Questions & Answers

Originally posted 2016-09-29 01:23:44.

1. DO I GET A CHEAPER INSURANCE PREMIUM?

Well, the plain outright answer would be No. The premium rates are regulated and standardized. However, we give cash discounts for your renewal. When you add it all up, you do get it cheaper.Cover More, Save More!

2. HOW DO I PAY?

Our system accept payment online. You may pay via credit cards (Mastercard/Visa), debit cards (such as your Maybank card) or through internet banking. You can pay using Maybank2U, CIMBClicks, Public Bank, Hong Leong Bank and RHB.

3. WHEN AND HOW DO I GET MY POLICY?

Your road tax & cover note will be physically delivered to you between 24-48 working hours. You may download your cover note from our server anytime. Please click on “Download Cover Note” link on our website to do so.

4. I NEED ASSISTANCE, WHOM DO I TALK TO?

Simply call us at 03-7783 3533 (office hours, Mon-Fri) and our customer service shall redirect you to the right person. We have a team of advisors that will be able to assist you. Wether it’s a wrongly spelled name in your policy, or you want it to be processed manually, we got you covered! Otherwise, you may leave your name & number, we will call you back.

5. HOW IS AUTOROADTAX DIFFERENT FROM OTHERS?

We have been in the auto insurance industry for over a decade. Our team consist of people that been quite a while in the industry. With such experience in the industry, we believe we can provide you with good & satisfactory services.

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